Clouds Valley Hotel

Very Nice .. Hotel Personnel very nice and cooperative.. and hill view room good .. at reasonably priced

Too much cost they charged me 200% extra of what they worth not suggest able find better alternative

Great @ least price. Near to city and all sites in munnar. EASY to reach central city of munnar. Fine services good behaviour

Bath shower was not properly cleaned, contained a lot of stains and dirt. Parking facility is not adequate, waited almost one hour to get the car out of parking lot. Didn't like the behaviour of security staff.

Property location is at the city center, food at the buffet is fair, however, the food we ordered in the evening are well prepared and tastes good. The hotel is factored as 4 star but it is not. The stay is comfortable and it can be classified as 2 or 3 star. Tv issue which we reported on the day one was not attended even on the 3rd day when we vacate. Reception service and room service are poor.

Hotel stay was good, friendly staff, good ambience, neat n clean room, with well equipped necessary items. Minus point was very less electric points.

Good Hotel Good ambience and location polite staff hotel facilities are 👍 can visit with family

Serene location, accomodative staff, all tourist places are nearby. Do check out d trek adventures for camping and sightseeing

My experience right from the check in was totally awful. We checked in by around 3PM on 1st Sep 2023 and were welcomed by the arrogant attitude of receptionist. What we see in virtually is entirely different from what we actually get once we check in. Pictures in the internet are deceiving. We even told about such a surprise between the virtual claim Vs reality to the receptionist and his reply was a sweet smile as if he is hearing it for the 'nth' time. Upon getting in, there was more disappointment as one of the room toilets was stenchy. There were no towels in the toilet and had to remind the reception three times for getting it. Moreover, the toilets are really small without proper lighting and looks untidy. Rooms are exactly as seen in the photos, but the property is old and so is the ceiling cracks etc. As per the virtual claim, it has a great balcony view, but the balcony actually opens to a colony kind of an area in the immediate vicinity and ofcourse the sceanic beauty far away. Rooms are priced exhorbitantly high considering the facilities provided. Only attraction is the proximity to town and there are lot of eating joints nearby. But there are many other properties nearby which would be at a much lesser price. Previous day's dishes could be seen in front of the rooms even during the next day afternoon which shows the kind of hygienic standards maintained by the hotel. Final recommendation - Please go for this only if there are no other option.